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When I go to the MSI store site, there is a chat box in the lower right corner. You might be able to get some help using that. I've tried that multiple times, waited forever but never got connected to anyone. I honestly think the entire customer service department is 1 person, and they are trying to do everything.
The retailer or reseller is obligated to provide support for any MSI components/gaming gear that they sold or create an RMA number in order to send it to the service center. Please contact your shop/seller directly and make a repair request with them. Best regards, MSI Customer Service Team. This was their response am really disgusted with this ...
Contact us | MSI Global. Contact us provides various ways to get in touch with MSI. You can contact us online, visit or give us a call. We also provide technical support for products, online chat, hotline, service locations or where to buy. www.msi.com. Last edited by a moderator: Jul 24, 2023 at 06:56.
Upgrading the BIOS incrementally until version 7D40vA7 is necessary to keep the onboard audio working. If I upgraded directly from 7D40vA0 to 7D40vA7, the onboard audio card would break again. - Downgrading to 7D40vA0 restores the onboard audio card. Incrementally upgrading to 7D40vA7 preserves the audio functionality.
There customer service is terrible. I have the MSI Mag Coreliquid 360R and I purchased it right when these were first released back in November 2020 and there is a recall on these because the manufacturing screwed up and didnt clean them before filling them so they are clogging up and failing.
Their RMA service not only failed to properly diagnose and fix the issue, but they replaced my functional motherboard with a problematic motherboard where I'm pretty sure they didn't replace the thermal paste at all (so it runs at 95C with only 20% usage and games that should get 80-100 FPS on high settings get 30).
Jan 24, 2021 at 02:57. #9. 1samet153902e4 said: For me, any temperature: - Below 70 °C is GOOD. - Above 70 °C is BAD. most Laptops have done well if they can keep a CPU away from being always at 100C and thermal Throttling all the time especially with how thin they are now as the heat Sinks are tiny that you can fit.
Get technical support, game testing articles, and the latest fancy information about MSI Gaming Notebook here. Sub-forums. Threads. 28.3K. Messages. 131.6K. Batteries Drains so Fast on my New MSI Laptop :/. Oct 8, 2024 at 16:48.
I took the side panel off my MSI Aegis 10th (desktop gaming PC) and there's a CHK by the serial number on the GTX graphics card, but of course it didn't take that one either. I would appreciate some direction or assistance on this. Hi Tommy you can find the CHK underneath your Desktop Computer. I hope this help.
I too am having this issue. I purchased the Trident 3 in mid April and it has been a little over a month and now it does not turn on. Everything else has power i.e. the keyboard and mouse, but the computer itself will not turn on. I gather this is an issue and these machines need to be recalled and replaced!