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It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...
Migrant workers in the United Arab Emirates. Migrant workers in the United Arab Emirates describe the foreign workers who have moved to the United Arab Emirates (UAE) for work. As a result of the proximity of the UAE to South Asia and a better economy and job opportunities, most of the migrant foreign workers are from India, Nepal, Sri Lanka ...
Dubai's Jebel Ali port, constructed in the 1970s, has the largest human-made harbour in the world and was ranked seventh globally for the volume of container traffic it supports. [154] Dubai is also a hub for service industries such as information technology and finance, with industry-specific free zones throughout the city. [155]
Of the 3.4 million migrants, 1 million are from Kerala and 450,000 from Tamil Nadu, form the majority in Indian community living in UAE. By 1999, the population of Indian migrants in the UAE, which stood at 170,000 in 1975, was at 750,000. [ 9] The estimated population of Indians in the UAE as of 2009 is near 2 million.
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A call centre is an office with the capacity to field many telephone calls for a company. [ 1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...
As of the first half of 2023, du has grown their mobile customer base to 8 million subscribers, and reached 559,000 broadband customers. [4] Its shares are listed on Dubai Financial Market and is regulated by the Securities & Commodities Authority and the Telecommunications And Digital Government Regulatory Authority (TDRA) of the UAE. [5]
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...