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OnePlus' customer support has been the subject of criticism. In 2017, the company increased the number of customer service staff and set up customer service and repair centers in Asia, Europe, and the United States, greatly improving turnaround times for repairs and other issues. [53]
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OnePlus One. The company's first product was the anticipated OnePlus One. It was unveiled on 22 April 2014, and was claimed as the "2014 Flagship Killer". [1] The smartphone had comparable, and in some ways better, specifications to other flagship phones of the year, while being sold at a significantly lower price at $299 for the 16 GB version or $349 for the 64 GB version.
In December 2014, the One was released in India exclusively through Amazon; invites were still necessary to purchase the device outside special promotions, which have been held occasionally since its launch. [21] OnePlus also announced plans to establish a presence in the country, with plans to open 25 official walk-in service centres across India.
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The OnePlus 5 (also abbreviated as OP5) is a smartphone made by OnePlus. It is the successor to the OnePlus 3T, which was released in 2016. The OnePlus 5 was officially unveiled during a keynote on 20 June 2017 [ 2] and first released on June 20, 2017. It was succeeded by the OnePlus 5T five months later on November 21, 2017.