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Visit our Support Center. Check your Order Status. Shipping, Delivery & Store Pickup. Returns & Exchanges.
The next time you’re shopping in a Best Buy store, on BestBuy.com, or scrolling through the Best Buy app, you can quickly and conveniently connect live with our experts located in our virtual store through chat, video or audio call to get a little extra guidance.
Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. In-store pickup & free 2-day shipping on thousands of items.
If you find yourself in need of a Geek Squad Agent, you can chat with an Agent 24/7 online or call 1-800-433-5778. You can also make an appointment to work with an Agent at any Best Buy store or in your home.
This assistant will help customers quickly troubleshoot product issues, make changes to their order delivery and scheduling, and even manage their software and Geek Squad subscriptions, and My Best Buy Memberships™.
Use the Best Buy store locator to find stores in your area. Then, visit each Best Buy store's page to see store hours, directions, news, events and more.
From answering simple questions all the way to removing stubborn viruses, Geek Squad 24/7 Support is here to help you online, on the phone, and at more than 1,100 Best Buy stores.
Best Buy Protection and Best Buy Membership: For service requests, billing inquiries, or to make changes to your account, visit our self-service portal. Geek Squad Services : Whatever your technology support needs are, we offer services that can solve problems and provide peace of mind with our 24/7 remote support.
Shop for customer service chat at Best Buy. Find low everyday prices and buy online for delivery or in-store pick-up.
Want to check the status of a recent order? Now you can get help that and more with BlueAssist, a new live-chat feature within the Best Buy mobile app. Read More.