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To file a complaint about theft, fraud, or waste at a USPS facility or by a USPS employee, contact the USPS Office of the Inspector General (OIG). File a complaint online. Call 1-888-USPS-OIG (1-888-877-7644).
Find the best way to get help and connect with USPS ®. Fill out a short form or get tips to fix some of the most common issues right from your computer. If you still need more help, see the contact information for technical support, Postal Store orders, and more.
To route your concern or inquiry as efficiently as possible, please read the following before filing a Hotline complaint. Please contact your local Post Office or USPS Consumer & Industry Contact Office for:
Filing Online. To file online, log in to or create your free USPS.com account. Your claim case will be associated with your account. You will be able to save your claim to finish later if you cannot complete the form in one session. Once you have filed a claim, you can see it in your Claim History. Start an Online Claim. Filing by Mail
If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.
USPS.com FAQs
When you suspect your mail has been stolen or are aware of postal employees or contractors committing waste, fraud, or misconduct at the Postal Service, please report it to our Hotline.
File a U.S. Postal Service complaint. SHARE THIS PAGE: Have a question? Ask a real person any government-related question for free. They will get you the answer or let you know where to find it. Call USAGov. Chat with USAGov. Top. The U.S. Postal Service (USPS) provides mail processing and delivery services to individuals and businesses in the U.S.
To report mail theft, destruction of mail, fraud, or misconduct committed by a Postal employee or contractor, please file a report below with our Hotline. View a complete list of what our Hotline can help you with; all other inquiries should be directed to the Postal Service or Postal Inspection Service.
Most popular. File a U.S. Postal Service complaint. File a complaint about phone scams and telemarketers. File a complaint about a company's products or services. File complaints involving government agencies, telemarketers, products and services, travel, housing, and banking.