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A call centre is an office with the capacity to field many telephone calls for a company. [ 1] Types of call centre work can include customer service and telemarketing. Factors that have made India attractive as a hub of call centre work from the English-speaking world include its convenient time zone, low labour costs, and large English ...
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It is expected that artificial intelligence-based chatbots will significantly impact call centre jobs and will increase productivity substantially. [2] [3] [4] Many organisations have already adopted AI-based chatbots to improve their customer service experience. [4] [5] [3] The contact center is a central point from which all customer contacts ...
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Website. www .indiapost .gov .in. India Post is an Indian government-operated postal system in India, and is the trade name of the Department of Post under the Ministry of Communications. Generally known as the Post Office, it is the most widely distributed postal system in the world, and India is the country that has the largest number of post ...
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A consumer price index ( CPI) is a price index, the price of a weighted average market basket of consumer goods and services purchased by households. Changes in measured CPI track changes in prices over time. [1] The CPI is calculated by using a representative basket of goods and services. The basket is updated periodically to reflect changes ...