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Room service became a necessary amenity for any high-end hotel and is commonly found at hotels worldwide. Unique room service offerings include: singer-songwriters with cocktails and appetizers at the Thompson Nashville in Tennessee, s'mores and champagne at the Carneros Resort & Spa in Napa Valley, and straight-to-room vinyl record deliveries ...
In the hospitality industry, turndown service is the practice of staff entering a guest's room and "turning down" the bed linen of the bed, preparing the bed for use. [ 1 ] In multiple countries, an item of confectionery such as a chocolate [ 2 ] or a mint [ 3 ] is sometimes left on top of a pillow on the bed that has been turned down.
Hotel ratings are often used to classify hotels according to their quality. From the initial purpose of informing travellers on basic facilities that can be expected, the objectives of hotel rating have expanded into a focus on the hotel experience as a whole. [ 1] Today the terms 'grading', 'rating', and 'classification' are used to generally ...
The iconic New York hotel has a room service menu item inspired by the movie filmed there, “Home Alone 2: Lost in New York.” For $300, you can get the Home Alone sundae delivered to your door ...
The check-in process at airports enables passengers to check-in luggage onto a plane and to obtain a boarding pass. When presenting at the check-in counter, a passenger will provide evidence of the right to travel, such as a ticket, visa or electronic means. Each airline provides facilities for passengers to check-in their luggage, except for ...
OYO Rooms (stylised as OYO ), also known as OYO Hotels & Homes, is an Indian multinational hospitality chain of leased and franchised hotels, homes, and living spaces. [ 7][ 8][ 9] Founded in 2012 by Ritesh Agarwal, OYO initially consisted mainly of budget hotels. [ 1] As of January 2020, it has more than 43,000 properties and 1 million rooms ...
Computer reservation systems, or central reservation systems ( CRS ), are computerized systems used to store and retrieve information and conduct transactions related to air travel, hotels, car rental, or other activities. Originally designed and operated by airlines, CRSs were later extended for use by travel agencies, and global distribution ...
In hotels, a property management system, also known as a PMS, is a comprehensive software application used to cover objectives like coordinating the operational functions of the front office, sales and planning, reporting etc. The system automates hotel operations like guest bookings, guest details, online reservations, posting of charges ...