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Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be ...
A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...
A Tcl script consists of a series of command invocations. A command invocation is a list of words separated by whitespace and terminated by a newline or semicolon. The first word is the name of a command, which may be built into the language, found in an available library , or defined in the script itself.
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A data center ( American English) [ 1] or data centre ( Commonwealth English) [ 2][ note 1] is a building, a dedicated space within a building, or a group of buildings [ 3] used to house computer systems and associated components, such as telecommunications and storage systems. [ 4][ 5] Since IT operations are crucial for business continuity ...
Amazon Web Services, Inc. ( AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered, pay-as-you-go basis. Clients will often use this in combination with autoscaling (a process that allows a client to use more computing in times of high application usage ...
Retail is the sale of goods and services to consumers, in contrast to wholesaling, which is sale to business or institutional customers. A retailer purchases goods in large quantities from manufacturers, directly or through a wholesaler, and then sells in smaller quantities to consumers for a profit. Retailers are the final link in the supply ...
PennyMac Financial Services, Inc. is an American residential mortgage company headquartered in Westlake Village, California.The company's business focuses on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.