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In 2005, Alamo introduced an online check-in system that allowed customers to submit registration information prior to arrival to bypass counter check-in. [7] In 2007, Alamo’s parent company Vanguard was acquired by Enterprise Holdings, operator of the largest rental car company in North America, which operates the Alamo Rent A Car ...
Enterprise Holdings, Inc. (doing business as Enterprise Mobility) is an American private holding company headquartered in Clayton, Missouri, in Greater St. Louis.It is the parent company of car rental agencies Enterprise Rent-A-Car, National Car Rental, Alamo Rent a Car and also operates several other transportation services including commercial fleet management, used car sales (through its ...
By 1980, the rental fleet had grown to 6,000 cars. In 1989, the fleet had grown to 50,000 and he changed the name of the company to Enterprise Rent-A-Car. [3] By 1992, Enterprise surpassed $1 billion in revenues and by 1995, it reached $2 billion in revenues. In 2007, Enterprise purchased National Car Rental and Alamo Rent-A-Car. [3]
By 2005, Enterprise Rent-A-Car's customer service has been recognized seven times by J.D. Power and Associates as highest in customer satisfaction for rental car companies at or near airports. [10] The company was named ninth on Business Week's top 25 companies customer service list in 2007. [11] [12]
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