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Contact Nelnet Student Aid for assistance with your federal student loans.
To get in contact with our helpful agents, call us or mail us using the contact information below. To find the specific address for any type of documentation you need to send us, reference the helpful table below.
Nelnet provides customer service for your Federal Direct Loan Program and Federal Family Education Loan (FFEL) Program loans that are owned by the U.S. Department of Education. Looking for your federal student loans from an account number that begins with E ?
This organization is not BBB accredited. Student Loan Services in Indianapolis, IN. See BBB rating, reviews, complaints, & more.
How To Contact Nelnet Customer Service. There are a few different ways to get in touch with Nelnet. Below are a list of ways to get in touch with Nelnet customer service. Nelnet Phone Number. U.S.: 888.486.4722. International: 303.696.3625. U.S. Military Contact. Nelnet's call center is open: Monday 8 a.m. to 9 p.m. (Eastern)
Nelnet Federal Student Loan Services . We deliver efficient, compliant federal loan services for the Department of Education and exceptional service for its customers. If you’re a borrower looking for help with your federal student loan(s) serviced by Nelnet, please visit Nelnet.StudentAid.gov.
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