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If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it. Update your password
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem. Troubleshoot any problems with your account
One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
This is a list of Simple Mail Transfer Protocol (SMTP) response status codes. Status codes are issued by a server in response to a client's request made to the server. Unless otherwise stated, all status codes described here is part of the current SMTP standard, RFC 5321. The message phrases shown are typical, but any human-readable alternative may be provided.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords.
AOL Mail offers a free email service with customizable themes, tabs, and document views to enhance your inbox experience.
Sender Policy Framework (SPF) is an email authentication method which ensures the sending mail server is authorized to originate mail from the email sender's domain. [1][2] This authentication only applies to the email sender listed in the "envelope from" field during the initial SMTP connection. If the email is bounced, a message is sent to this address, [2] and for downstream transmission it ...
1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Fix problems sending AOL Mail. If you're having problems sending messages in AOL Mail, it could be for one of several reasons. Most sending issues can be fixed with a couple of quick troubleshooting steps.
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