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Thanks to Marco57. "Amazon.com Store Card - Synchrony" is the KEY to unlocking this bank. Even in the windows 10 version.
I have been unsuccessful in Direct Connecting my Quicken Deluxe program to the Amazon Prime Store Card/Synchrony
No choice or Direct or Express Web Connect. I select that option, login, link to my existing account, and it sets it up as an Express Web Connect (as before). There is no other Amazon account option. The generic Synchrony bank credit card profile didn't work.
It is the bank's or biller's contractual obligation to notify their Quicken download service provider, Intuit, of any changes to their websites and download functions in a timely manner before the change is implemented. Intuit needs a sufficient amount of lead time to review, change and test their programs, to adapt to the changes the bank makes.
Synchrony Bank (Amazon.com Store Card and Lowe's) has not linked for months. Is this a Synchrony issue or Quicken issue.
I'm having an issue direct downloading transactions from my Synchrony Amazon store card.
I've been trying to add my Amazon Prime Store Card to Quicken for over 2 months. I keep getting the error CC-502. Synchrony Bank blames it on Quicken.
Quicken stopped importing Amazon Store Card (Synchrony Bank) transactions robkunz1 Member April 2023 edited May 2023 I can no longer manually import downloaded transactions (.qfx file) into Quicken from my Amazon Store card account (Synchrony Bank).
I emailed Synchrony Bank to find out why I can no longer use WebConnect to download transactions into my Quicken. In part, this is the response:
When you try to add the account, are you using the case "Amazon.com Store Card - Synchrony" or "Synchrony Bank Credit Cards"? I would recommend trying both, however "Amazon.com Store Card - Synchrony is likely the correct one to use.