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Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support.
If you need help, our Customer Service is happy to assist you. We also offer a number of self-service options that allow you to solve your issue.
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Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer service.
Amazon Customer Service will answer any inquiries from your customers directly, 24/7, via phone, chat, or email. You will receive a monthly email summarizing the previous month's performance. Customer Service by Amazon is currently available for Amazon stores in the United States, Germany and Japan.
You’ll be the first point-of-contact for our customers. You’ll answer their requests through phone, chat and/or email — this includes everything from order and product questions to payment matters and website guidance.
For non-delivery support, live chat is available in the Amazon Flex app from 5 a.m. to 7 p.m. US Pacific time by going to the main menu > “Help” > “Contact Us.” Once you select a topic from the menu, you’ll see information with answers to the most commonly asked questions.
Prevent and solve customer issues while working from home. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email.
Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.
Amazon work from home jobs. While most of Amazon’s hourly job opportunities require being at a local Amazon facility, there are some jobs roles in customer service and corporate that offer partial remote or work from home potential.