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Voice over Internet Protocol ( VoIP ), [ a ] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [ 2 ] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service specifically refer ...
A VoIP phone or IP phone uses voice over IP technologies for placing and transmitting telephone calls over an IP network, such as the Internet. [ 1] This is in contrast to a standard phone which uses the traditional public switched telephone network (PSTN). Digital IP-based telephone service uses control protocols such as the Session Initiation ...
IP cameras, data and network security etc. [ 8 ] Voice and conferencing. VOIP phones and gateway-systems, WebEx, video conferencing. Wireless. Indoor Wi-Fi Access points, Wireless Controller. Network storage systems. Persistent people storage on networks, either in the traditional sense or in a cloud-like manner.
Cisco Systems, Inc. (using the trademark Cisco) is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware , software , telecommunications equipment and other high-technology services and products. [ 3 ]
Interactive voice response. Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...
Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies. A UC system may include features such as ...
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