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After Aurangzeb won the succession war in 1658, he summoned Guru Har Rai in 1660 to explain his support for the executed Dara Shikoh. Guru Har Rai sent his elder son Ram Rai to represent him. Aurangzeb kept Ram Rai as hostage, questioned Ram Rai about a verse in the Adi Granth – the holy text of Sikhs at that time. Aurangzeb claimed that it ...
Guru Hargobind (Gurmukhi: ਗੁਰੂ ਹਰਿਗੋਬਿੰਦ, pronunciation: [gʊɾuː ɦəɾᵊgoːbɪn̯d̯ᵊ] l 19 June 1595 – 28 February 1644) was the sixth of ten Gurus of the Sikh religion. He had become Guru at the young age of eleven, after the execution of his father, Guru Arjan, by the Mughal emperor Jahangir. [2]
They support management functions such as network inventory, service provisioning, network configuration and fault management. Together with business support systems (BSS), they are used to support various end-to-end telecommunication services. BSS and OSS have their own data and service responsibilities.
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In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]
The measurement of customer retention should distinguish between behavioral intentions and actual customer behaviors.The use of behavioral intentions as an indicator of customer retention is based on the premise that intentions are a strong predictor of future behaviors, such that customers who express a stronger repurchase intention toward a brand or firm will also exhibit stronger ...
The service ecosystems concept is similar to the service systems concept of service science (Service science, management and engineering, e.g., Maglio et al. 2009), defined as "a configuration of people, technologies, and other resources that interact with other service systems to create mutual value". However, the service ecosystem definition ...