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2. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

4. Society for Human Resource Management - Wikipedia

   en.wikipedia.org/wiki/Society_for_Human_Resource...

   The Society for Human Resource Management ( SHRM) is a professional human resources membership association headquartered in Alexandria, Virginia. SHRM promotes the role of HR as a profession and provides education, certification, and networking to its members, while lobbying Congress on issues pertinent to labor management.

5. Customer Service Job Description - AOL

   www.aol.com/news/2010-10-15-customer-service-job...

   Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

6. Zoho Office Suite - Wikipedia

   en.wikipedia.org/wiki/Zoho_Office_Suite

   Website. zoho .com. Zoho Office Suite is an Indian web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications. It is developed by Zoho Corporation.

7. List of Microsoft Office filename extensions - Wikipedia

   en.wikipedia.org/wiki/List_of_Microsoft_Office...

   Pertaining file extensions include:.docx – Word document.docm – Word macro-enabled document; same as docx, but may contain macros and scripts.dotx – Word template.dotm – Word macro-enabled template; same as dotx, but may contain macros and scripts; Other formats.pdf – PDF documents.wll – Word add-in.wwl – Word add-in; Excel Legacy