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  2. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    Information systems technicians schedule information gathering for content in a multiple system environment. Information systems technicians are responsible for the operation, programming, and configuration of many pieces of electronics, hardware and software. ITs often are also tasked to investigate, troubleshoot, and resolve end-user problems.

  3. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet ...

  4. IT assistant - Wikipedia

    en.wikipedia.org/wiki/IT_assistant

    IT assistant. An Information Technology Assistant (commonly abbreviated to IT Assistant) is a person who works as an assistant in the IT business . Because the term "Information Technology" is commonly abbreviated "IT", job seekers recruiters often use the abbreviated version of the title.

  5. 8 Tips That Can Help Any Manager Become a Better Leader - AOL

    www.aol.com/8-tips-help-manager-become-125700472...

    The best way to do this is by providing a job description or role clarification document which outlines the specific tasks and duties of the role, as well as the goals and objectives of the position.

  6. Chief information officer - Wikipedia

    en.wikipedia.org/wiki/Chief_information_officer

    Chief information officer ( CIO ), chief digital information officer ( CDIO) or information technology ( IT) director, is a job title commonly given to the most senior executive in an enterprise who works with information technology and computer systems, in order to support enterprise goals. Normally, the CIO reports directly to the chief ...

  7. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [ 7] and also to satisfy both Customer and IT Provider objectives. User refers to the actual user of the service ...

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