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In Indonesia, state-owned enterprises ( Indonesian: Badan Usaha Milik Negara (BUMN)) play an important role in the national economy. Their roles includes contributor for national economy growth, providing goods or services which are not covered by private company, employment provider, providing support guidance to small and medium businesses ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
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PT Perusahaan Listrik Negara (Persero) ( lit. 'State Electricity Company', abbreviated as PLN) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015. [ 2][ 3] It was included in the Fortune Global ...
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Gunung Gangsir Temple. Pasuruan Regency (Indonesian: Kabupaten Pasuruan) is a regency in East Java, a province of Indonesia.The capital of this regency is Bangil.The regency covers an area of 1,474.02 km 2, and it had a population of 1,512,468 at the 2010 Census and 1,605,969 at the 2020 Census; the official estimate as of mid-2023 was 1,634,022 (comprising 814,762 males and 819,260 females).