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To have your watch repaired, you will need to create a repair request online on our repair website. During this process, you will receive an estimated cost, warranty details, and instructions for how and where to ship your watch into our service center.
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Select your brand and product category. Place a repair request for traditional watches and wearables. Get service information for sunglasses and jewelry.
To get your watch repaired, you can create your repair request online in the repair website. By entering your product details, you'll have access to pricing, warranty details, and the nearest repair center to which you can ship your watch.
Local watch repair shops are great for quick fixes, but some repairs may require an authorized Fossil service center. Below we’ll discuss local repair shops, the Fossil warranty and the ins and outs of mailing your watch to a service center.
Check Order. See your order even if you are not a registered user. CHECK ORDER STATUS. Check Repair. See the status of your repair request. CHECK REPAIR STATUS. FAQ. Find answers to our most common. questions by checking out our FAQ. FAQ. Chat With Us. Talk with our Fossil assistant. CHAT NOW.
Watch : Watch movement, hands and dial are covered for 2 years. Jewelry : Manufacturing defects are covered for 2 years. Smartwatch : Please visit our Smartwatch Support page or contact support BEFORE sending your Smartwatch into our Repair Center.