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  2. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.

  3. Zeus (malware) - Wikipedia

    en.wikipedia.org/wiki/Zeus_(malware)

    Zeus is a Trojan horse malware package that runs on versions of Microsoft Windows. It is often used to steal banking information by man-in-the-browser keystroke logging and form grabbing. [1] Zeus is spread mainly through drive-by downloads and phishing schemes. First identified in July 2007 when it was used to steal information from the United ...

  4. Virus hoax - Wikipedia

    en.wikipedia.org/wiki/Virus_hoax

    Virus hoax. A computer virus hoax is a message warning the recipients of a non-existent computer virus threat. The message is usually a chain e-mail that tells the recipients to forward it to everyone they know, but it can also be in the form of a pop-up window. [1] [2]

  5. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.

  6. Consumer Ally Scam Alert: Microsoft Is Not Calling You - AOL

    www.aol.com/2011/02/01/consumer-ally-scam-alert...

    People pretending to be Microsoft employees are calling homeowners and telling them their computer has a "serious virus." But to "fix" the problem, people are being told to pay a fee and give the ...

  7. Recognize a hacked AOL Mail account - AOL Help

    help.aol.com/articles/recognize-a-hacked-aol...

    If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and updated.

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