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We're upgrading to smart meters - offering you convenience, more control, and expanded choice in understanding and managing your energy use. NYSEG provides electric and natural gas services to customers in communities throughout New York state.
Report an electric outage, view a list or map of current power outages and restoration statuses in our New York state service area, and access resources.
Electricity Emergency. If you are experiencing a life-threatening electricity emergency, please call 911 immediately. Otherwise, please contact us at 800.572.1131 for electricity outages or trouble, or use our online form. Report An Electricity Outage.
Your quickest and easiest option to make a payment with bank, credit, or debit card by logging into your My Account. Guest Checkout. You can pay by bank account or credit / debit card and you will need your NYSEG account number.
Explore ways to pay, receive and manage your NYSEG bill. Pay your bill online or learn about other ways to pay using our mobile app, AutoPay, or pay offline.
Access and manage your NYSEG account, view bills, and monitor energy usage with the online My Account portal.
Sign in and manage your NYSEG account, and view and pay your bill. Don't have an account? Register here to get started.
NYSEG, a subsidiary of AVANGRID, serves 905,005 electricity customers and 271,547 natural gas customers across more than 40% of upstate New York. Affiliated with Iberdrola SA, AVANGRID owns eight electricity, natural gas or combination utilities in Connecticut, Maine, Massachusetts, and New York.
Compare average monthly bills for customers who purchased their electricity and/or natural gas supply from NYSEG. Pay your NYSEG bill, explore billing and payment options, manage your service when moving, and find resources to help manage and understand your bill.
Multiple outages. As of 9/29/2024 6:31 am, the current view of the map shows 5 outage (s) affecting 413 customers. Updates are provided every 15 minutes. Home Emergency Contact Contact Us Site Map Legal Disclaimer.