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You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can...
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How do I customize my Help Center? How can agents leverage knowledge to help customers? How do I publish my content in other languages? What are these sections and articles doing here?
You're looking at your new Help Center.We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complete self-service support option for your customers.
You can use our Knowledge Capture app to leverage your team’s collective knowledge.. Using the app, agents can: Search the Help Center without leaving the ticket; Insert links to relevant Help Center articles in ticket comments
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In the modern supply chain, buyers engage much later in the evaluation cycle. Please read our detailed guide on Buyer 2.0.
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more
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