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  2. Customer benefit package - Wikipedia

    en.wikipedia.org/wiki/Customer_Benefit_Package

    Customer benefit package. A customer benefit package ( CBP) forms as a part of the operations management (OM) toolkit. It involves a clearly defined set of tangible ( goods) and intangible (services) features that the customer recognizes, purchases, or uses. This can be the real or perceived value that a customer experiences or believes they ...

  3. Public good (economics) - Wikipedia

    en.wikipedia.org/wiki/Public_good_(economics)

    In economics, a public good (also referred to as a social good or collective good) [ 1] is a good that is both non-excludable and non-rivalrous. Use by one person neither prevents access by other people, nor does it reduce availability to others. [ 1] Therefore, the good can be used simultaneously by more than one person. [ 2]

  4. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    Summary. Garvin's eight dimensions can be summarized as follows: Performance: Brands can usually be ranked objectively on individual aspects of performance. Features: Features are additional characteristics that enhance the appeal of the product or service to the user. Reliability: This is a key element for users who need the product to work ...

  5. Activate and view AOL MyBenefits - AOL Help

    help.aol.com/articles/aol-mybenefits-faqs

    Call live aol support at. 1-800-358-4860. Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Activate and view AOL MyBenefits. AOL's MyBenefits page simplifies things for valued members like you. Offering a user-friendly experience to access and manage your exclusive benefits.

  6. Merit good - Wikipedia

    en.wikipedia.org/wiki/Merit_good

    A merit good can be defined as a good which would be under-consumed (and under-produced) by a free market economy, due to two main reasons: When consumed, a merit good creates positive externalities (an externality being a third party/spill-over effect of the consumption or production of the good/service). This means that there is a divergence ...

  7. Health belief model - Wikipedia

    en.wikipedia.org/wiki/Health_belief_model

    The health belief model ( HBM) is a social psychological health behavior change model developed to explain and predict health-related behaviors, particularly in regard to the uptake of health services. [ 1][ 2] The health belief model also refers to an individual's beliefs about preventing diseases, maintaining health, and striving for well ...

  8. Cafeteria plan - Wikipedia

    en.wikipedia.org/wiki/Cafeteria_plan

    Watered stock. v. t. e. A cafeteria plan or cafeteria system is a type of employee benefit plan offered in the United States pursuant to Section 125 of the Internal Revenue Code. [ 1] Its name comes from the earliest such plans that allowed employees to choose between different types of benefits, similar to the ability of a customer to choose ...

  9. Enterprise resource planning - Wikipedia

    en.wikipedia.org/wiki/Enterprise_resource_planning

    Enterprise resource planning ( ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of business management software —typically a suite of integrated applications —that an organization can use to collect, store, manage and interpret ...