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  2. Economic sociology - Wikipedia

    en.wikipedia.org/wiki/Economic_sociology

    Economic sociology is the study of the social cause and effect of various economic phenomena. The field can be broadly divided into a classical period and a contemporary one, known as "new economic sociology". The classical period was concerned particularly with modernity and its constituent aspects, including rationalisation, secularisation ...

  3. Consumer behaviour - Wikipedia

    en.wikipedia.org/wiki/Consumer_behaviour

    Consumer behaviour is the study of individuals, groups, or organisations and all the activities associated with the purchase, use and disposal of goods and services. Consumer behaviour consists of how the consumer 's emotions, attitudes, and preferences affect buying behaviour. Consumer behaviour emerged in the 1940–1950s as a distinct sub ...

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

  5. Division of labour - Wikipedia

    en.wikipedia.org/wiki/Division_of_labour

    t. e. The division of labour is the separation of the tasks in any economic system or organisation so that participants may specialise ( specialisation ). Individuals, organisations, and nations are endowed with or acquire specialised capabilities, and either form combinations or trade to take advantage of the capabilities of others in addition ...

  6. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...

  7. Organization - Wikipedia

    en.wikipedia.org/wiki/Organization

    An organization or organisation ( Commonwealth English; see spelling differences ), is an entity —such as a company, an institution ( formal organization ), or an association —comprising one or more people and having a particular purpose. The word is derived from the Greek word organon, which means tool or instrument, musical instrument ...

  8. Social exchange theory - Wikipedia

    en.wikipedia.org/wiki/Social_exchange_theory

    Social exchange theory is a sociological and psychological theory that studies the social behavior in the interaction of two parties that implement a cost-benefit analysis to determine risks and benefits. The theory also involves economic relationships—the cost-benefit analysis occurs when each party has goods that the other parties value. [ 1]

  9. Consumerism - Wikipedia

    en.wikipedia.org/wiki/Consumerism

    Capitalism portal. Business portal. v. t. e. Consumerism is a social and economic order in which the aspirations of many individuals include the acquisition of goods and services beyond those necessary for survival or traditional displays of status. [ 1] It emerged in Western Europe before the Industrial Revolution and became widespread around ...