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500+ (2023) Tivity Health is an administrator of fitness and wellness services. [clarification needed][3] Tivity Health is headquartered in Franklin, Tennessee and has campuses in Franklin, Tennessee and Chandler, Arizona. [4] The company was founded in 1981 as American Healthways and rebranded to Tivity Health in 2017. [1]
To make things worse, you have to wait hours until your provider's support is available, and even then, all you get is a chat feature when you need to speak to a live person.
A company called Change Healthcare was established in 2007 and based in Brentwood, Tennessee. The company provided healthcare consumer engagement [clarification needed] and health plan cost transparency tools to health plans and large, self-insured employers, [4] across the United States. The company was founded by Christopher Parks and Robert ...
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Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
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