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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...

  3. Information systems technician - Wikipedia

    en.wikipedia.org/wiki/Information_systems_technician

    Description. Information systems technicians operate and maintain information systems, facilitating system utilization. In many companies, these technicians assemble data sets and other details needed to build databases. This includes data management, procedure writing, writing job setup instructions, and performing program librarian functions.

  4. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    An IT administrator, system administrator, sysadmin, or admin is a person who is responsible for the upkeep, configuration, and reliable operation of computer systems, especially multi-user computers, such as servers. The system administrator seeks to ensure that the uptime, performance, resources, and security of the computers they manage meet ...

  5. Information technology - Wikipedia

    en.wikipedia.org/wiki/Information_technology

    v. t. e. Information technology ( IT) is a set of related fields that encompass computer systems, software, programming languages, and data and information processing, and storage. [ 1] IT forms part of information and communications technology (ICT). [ 2] An information technology system ( IT system) is generally an information system, a ...

  6. Technical communication - Wikipedia

    en.wikipedia.org/wiki/Technical_communication

    Technical communication is a task performed by specialized employees or consultants. For example, a professional writer may work with a company to produce a user manual. Some companies give considerable technical communication responsibility to other technical professionals—such as programmers, engineers, and scientists.

  7. Computer repair technician - Wikipedia

    en.wikipedia.org/wiki/Computer_repair_technician

    Tagged repairs in process can be seen on lower shelves at left, and service parts in labeled boxes seen above them. A computer repair technician is a person who repairs and maintains computers and servers. The technician 's responsibilities may extend to include building or configuring new hardware, installing and updating software packages ...

  8. Engineering technician - Wikipedia

    en.wikipedia.org/wiki/Engineering_technician

    Engineering technicians help solve technical problems in many ways. They build or set up equipment, conduct experiments, collect data, and calculate results. They might also help to make a model of new equipment. Some technicians work in quality control, checking products, tests, and collecting data. In manufacturing, they help to design and ...

  9. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    Annual Support Plan. $139.99/yr Save $15.89 per year. Our best value! Get a full year of tech support for nearly any issue on multiple computers and devices. Annual Plan.

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