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Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply.
If your Fire Stick won't turn on, has a blank screen, gets stuck on the Amazon logo, isn't responding to your remote, is not playing sound, or you're having trouble with apps, there's usually an easy fix. This beginner-friendly troubleshooting guide will teach you how to fix the most common problems on Amazon Fire Stick.
If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps.
Occasionally, you may find that your Fire Stick is not working. You may either see a blank screen, issues with streaming content, or the remote to control the features won’t work. Regardless of the issue, there are multiple ways to fix it when your Amazon Fire Stick is not working.
When a Fire TV Stick stops working or has issues, the first basic fix to use is to turn the device off and back on. Doing so refreshes all the system settings and components, fixing minor problems. You have two ways to reboot your device.
When a Firestick is not responsive, it may just be loading or need to be restarted or even reset. Try these nine proven troubleshooting steps.
If your Amazon Fire TV Stick is not working, showing a black screen, or has apps not loading, here's what you can do to fix them.
If your Fire Stick remote is not working any more, there are a few things you can try to get it going again. Often, restarting the Fire Stick itself will be enough. If not, you can reset and repair a Fire TV Stick remote by holding down the Home button for up to 20 seconds.
If your Fire TV Stick remote is not working, it might be battery-related. Change your remote batteries and see if that fixes it.
What do I do if my Fire Stick isn't working? Troubleshoot. Connect to Wi-Fi. Unplug device if apps are crashing. Upgrade TV or increase internet speed. Get a new VPN. Try another streaming device. Troubleshooting your Amazon Fire TV Stick.