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  2. Telemarketing - Wikipedia

    en.wikipedia.org/wiki/Telemarketing

    Telemarketing (sometimes known as inside sales, [1] or telesales in the UK and Ireland) is a method of direct marketing in which a salesperson solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or web conferencing appointment scheduled during the call ...

  3. Telemarketers (TV series) - Wikipedia

    en.wikipedia.org/wiki/Telemarketers_(TV_series)

    Telemarketers is an American true crime documentary series directed and produced by Adam Bhala Lough and Sam Lipman-Stern. It follows two office workers who stumble upon the truth of their work at a telemarketing center and are determined to expose the industry. The three-part series aired on HBO from August 13 to 27, 2023.

  4. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    A call centre ( Commonwealth spelling) or call center ( American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or ...

  5. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations. It is an important business function as net sales, through the sale of products and services and resulting profit, drive most commercial business. These are also typically the goals and ...

  6. Job description - Wikipedia

    en.wikipedia.org/wiki/Job_description

    A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

  7. Sales - Wikipedia

    en.wikipedia.org/wiki/Sales

    Sales. Sales are activities related to selling or the number of goods sold in a given targeted time period. The delivery of a service for a cost is also considered a sale. A period during which goods are sold for a reduced price may also be referred to as a "sale". [ 1] The seller, or the provider of the goods or services, completes a sale in ...

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