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2. Hit the compose button to the right of "conversations". 3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5.
Here's the phone number to our customer support department if you'd like to speak to someone over the phone 1-800-934-6489. In the Xfinity app, click the chat bubble icon on the upper right-hand corner. From the More tab in the Xfinity Home app, click Chat with an Agent. 0. 0.
We have lots of options to cover them all we have a great page set up for our customers. Check out our Contact us page to see all of them. Our number to call customer care is not shown but you can request a call if you want to call you can reach us at 1-800-Xfinity (1-800-934-6489). 2. 0.
Official Employee. •. 1K Messages. 23 days ago. Hello user_wglveq we can be reached via phone by calling 1-800-XFINITY (934-6489) 24/7/365. If the care concern is for Xfinity Mobile, we can be reached at 1 (888) 936-4968. 0. 1. Cancel.
Thank you for choosing to work with us here online for account support. We are here to assist you with billing, technical support, account management or any other questions or concerns you have. We can take care of everything right here through our platform. If you do prefer to call us, you can reach our customer service at 1-800-934-6489.
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.
Enter your Xfinity ID and password. Click the Settings icon in the upper-right corner of the page and click Settings to see the Voice Preferences menu. Select Call Blocking. Enter a telephone number and click Add to block the number. To remove a block, click on the trash icon next to an existing number. Click the check-box for Block Anonymous ...
Lift the receiver and listen for the dial tone. Press *60. Follow the prompts to activate the feature and to add, delete or review the numbers on your list. When creating your list, include the area code for local and long distance numbers. To block calls from the last number that called you, press # when prompted.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.
unable to verify mobile phone number. I am trying to update the mobile phone number associated with my xfinity account. To change the number, I am asked to verify the number by having a code sent to my phone and then entering that code to confirm. My phone never receives the text with the code. I have tried many times.