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Gojek motorcycle riders in Salatiga, Central Java, Indonesia. The name Gojek comes from the term “Ojek” or motorbike taxis [16] commonly found throughout Indonesia. It was founded in 2010 with 20 motorbike drivers. [17] Gojek app was launched in January 2015, [18] and in less than two years, the app racked up nearly 30 million downloads. [19]
Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [1] Regarding technology products such as mobile phones, televisions, computers, software products or ...
Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products, or its services (ratings) exceeds specified satisfaction goals." [1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of ...
Anxiety to the rescue! Disney and Pixar’s “Inside Out 2,” an animated adventure that spotlights apprehension among other emotions, scored the biggest box office debut of the year with $155 ...
Taylor Swift is giving back on her Eras Tour. The pop superstar is being praised for her “incredible” donations to food banks in the U.K. cities that hosted her Eras Tour this month. The ...
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
Congress is setting aside $240 million to fix pilot shortages, a problem that has dogged the airline industry in recent years and caused delays for travelers trying to get to their destinations ...
Psychological evaluation. Psychological evaluation is a method to assess an individual's behavior, personality, cognitive abilities, and several other domains. [a] [3] A common reason for a psychological evaluation is to identify psychological factors that may be inhibiting a person's ability to think, behave, or regulate emotion functionally ...