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We may disable or delete your account if it appears to have been hacked or compromised and we are unable to confirm ownership of the account after a year, or if the account is unused and remains inactive for an extended period of time.
You get an email from Facebook telling you that an email address or mobile phone number was added, or removed, from your account, or that your password was changed, and it wasn’t you. If the email associated with your Facebook account has changed, you can reverse this.
Recover your Facebook account if you can't access your account email address or mobile phone number
If you think your account has been hacked or taken over, we can help you secure your account, change your password and review recent login activity.
You get an email from Facebook telling you that an email address or mobile phone number was added, or removed, from your account, or that your password was changed, and it wasn't you. If the email address associated with your Facebook account has changed, you can reverse this.
If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.
If your personal account was hacked, you should visit this page to secure it. Securing your personal account will also secure your Page. If you think someone else who works on your Page was hacked, please tell them to go to the Hacked Accounts section of the Help Center to get immediate help.
If your profile has been hacked, secure it here or try our Guided Help tool. How do I secure a hacked Facebook Page? If you can't access your Page, check to see if another admin of the Page may have removed you.
If your friend is medically incapacitated and unable to use Facebook, we might be able to help you remove their account. If your friend's condition is reversible, we can deactivate the account instead of deleting it.
If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account: