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  2. Indonesian language - Wikipedia

    en.wikipedia.org/wiki/Indonesian_language

    Indonesian (Bahasa Indonesia; [baˈhasa indoˈnesija]) is the official and national language of Indonesia. [ 9 ] It is a standardized variety of Malay, [ 10 ] an Austronesian language that has been used as a lingua franca in the multilingual Indonesian archipelago for centuries.

  3. Wi-Fi - Wikipedia

    en.wikipedia.org/wiki/Wi-Fi

    Wi-Fi client devices typically connect to the access point that can provide the strongest signal within that service set. [109] Increasing the number of Wi-Fi access points for a network provides redundancy, better range, support for fast roaming, and increased overall network-capacity by using more channels or by defining smaller cells.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is an effective strategy that ensures that the customer's needs have been attended to. Customer support helps ensure that the products and services that have been provided to the customer meet their expectations. Given an effective and efficient customer support experience, customers tend to be loyal to the organization, which ...

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many software come with a softphone), email, live chat ...

  6. Voice over IP - Wikipedia

    en.wikipedia.org/wiki/Voice_over_IP

    Voice over IP. Voice over Internet Protocol (VoIP), [a] also called IP telephony, is a method and group of technologies for voice calls for the delivery of voice communication sessions over Internet Protocol (IP) networks, [2] such as the Internet. The broader terms Internet telephony, broadband telephony, and broadband phone service ...

  7. Internet in Indonesia - Wikipedia

    en.wikipedia.org/wiki/Internet_in_Indonesia

    Before the era of internet business in Indonesia, internet connections could only be found at a few leading universities. By using UUCP, university servers in Indonesia exchange information with other university servers in the world through their respective gateways. In 1994, the internet business in Indonesia was started, marked by the granting of an internet service provider (ISP) company ...

  8. Internetworking - Wikipedia

    en.wikipedia.org/wiki/Internetworking

    Internetworking is the practice of interconnecting multiple computer networks, [1]: 169 such that any pair of hosts in the connected networks can exchange messages irrespective of their hardware-level networking technology. The resulting system of interconnected networks is called an internetwork, or simply an internet.

  9. Chat room - Wikipedia

    en.wikipedia.org/wiki/Chat_room

    The users in a particular chat room are generally connected via a shared internet or other similar connection, and chat rooms exist catering for a wide range of subjects. New technology has enabled the use of file sharing and webcams.