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Find out which online support tools you can use to troubleshoot your issue, and how to contact PlayStation Support. Need to get in touch? Before you contact PlayStation Support, look up your issue to find helpful information and the relevant contact method.
PlayStation® Online Assistant is a chat service that allows you to contact PlayStation Support. After answering a few questions from the chatbot, you can talk to a person during business hours. Before you start a chat
How can we help? Browse help by category. Account & Security. PS Store & Refunds. Tiered Services. Games. Hardware & Repairs. Safety. Secure sign in with passkey. Replace your password with a passkey that is synced across multiple devices. You can log into your account more securely using biometrics or a screen lock PIN. Set up passkey.
Dial 1-800-345-7669 to call PlayStation for immediate assistance. Use any phone to dial the toll-free international number for PlayStation’s customer support between the hours of 9 a.m. and 6 p.m. PST, Monday through Friday, so you can speak directly to a representative.
To reach PlayStation Support by phone, follow these steps: First, visit the official PlayStation website and navigate to the “Support” section. Once in the Support section, select your region and country to find the specific phone number for your location.
Contact us online or by phone for help with your Sony® Consumer Electronics products.
Contact information for product support depends on the country or region where the hardware was purchased.
All support for the Sony Playstation® console, Playstation games and Playstation accessories is handled by Sony Computer Entertainment, Inc. Information is available online at https://support.us.playstation.com/.
Live Chat Opens at 8am PT, so there is still ~1hr until they open. When they are open you can go to https://support.playstation.com/PreChatEnglishForm and select HELP WITH MY ACCOUNT > CONTACT US. Phone support is currently still closed due to the COVID-19 pandemic, I believe.
Contact Us. Looking for help? Please select a category that matches your request. About PlayStation® Products and Services. If you are a customer seeking support upon using our products and services, please click the link above. You will be directed to the PlayStation® Support Site. About the Official Licensing Program.