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In 2004, Snapfish opened a physical retail concept store in Alexandria, Virginia, but later closed it. [5] The next year, Snapfish was bought by Hewlett-Packard [6] for $300 million while Nelson was CEO, [7] even though the service's revenue at the time was less than $100 million. Nelson continued to run the company as an HP subsidiary.
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Service. Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
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