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www .dca .ca .gov. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices.
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Travel insurance complaints jumped by nearly a fifth (19%) annually in 2023/24, according to the Financial Ombudsman Service (FOS). The dispute resolution service recorded 4,466 complaints in 2023/24.
The Risk and Insurance Management Society, Inc. ( RIMS) is a professional association dedicated to advancing the practice of risk management. [1] [2] It was founded in 1950, and is headquartered in Manhattan, New York City, United States. It publishes the industry-focused Risk Management magazine. RIMS represents more than 3,500 industrial ...
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]
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According to a 2021 report in QSR Magazine, 42 percent of all customer traffic came to the drive up window. The fastest drive-through of 2020 in the United States was Taco Bell , with an average time of 4.46 minutes, followed by KFC with 4.53 minutes, 4.76 minutes at Carl's Jr. and 4.91 minutes at Dunkin' .
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