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  2. Scopus - Wikipedia

    en.wikipedia.org/wiki/Scopus

    Scopus is a scientific abstract and citation database, launched by the academic publisher Elsevier as a competitor to older Web of Science in 2004. [ 1] An ensuing competition between the two databases has been characterized as "intense" and is considered to significantly benefit their users in terms of continuous improvent in coverage, search ...

  3. Impact factor - Wikipedia

    en.wikipedia.org/wiki/Impact_factor

    The impact factor ( IF) or journal impact factor ( JIF) of an academic journal is a scientometric index calculated by Clarivate that reflects the yearly mean number of citations of articles published in the last two years in a given journal, as indexed by Clarivate's Web of Science . As a journal-level metric, it is frequently used as a proxy ...

  4. List of open-access journals - Wikipedia

    en.wikipedia.org/wiki/List_of_open-access_journals

    Journal of Artificial Intelligence Research. Journal of Computational Geometry. Journal of Computer Graphics Techniques. Journal of Formalized Reasoning. Journal of Machine Learning Research. Journal of Object Technology. Journal of Open Source Software. Journal of Statistical Software.

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  6. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  7. US appeals decision that led Jordan Chiles to be stripped of ...

    www.aol.com/us-gymnast-jordan-chiles-stripped...

    The International Olympic Committee (IOC) announced on Sunday that the bronze medal given to American gymnast Jordan Chiles in the floor exercise at the Paris Games will be awarded to her Romanian ...

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...

  9. Gen Z consumers in the US rely on parents as inflation ... - AOL

    www.aol.com/news/gen-z-consumers-us-rely...

    July 10, 2024 at 9:11 AM. By Makailah Gause. (Reuters) - Gen Z adults in the U.S. face increasing financial challenges because of inflation and rising living costs, with 46% relying on financial ...