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  2. Restore the computer using SupportAssist OS Recovery. Restore the operating system using a Dell operating system recovery image. Alternate recovery and reinstall options. Windows 11 or Windows 10. Reinstalling the operating system can fix many software-related issues on the computer, whether it is running slow or infected with malware.

  3. To perform a hard reset on a Dell computer, follow these steps: Turn off the computer. Disconnect the power cable (for desktops) or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). Note: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell Laptop.

  4. How to Reinstall Windows 10 on your Dell computer

    www.dell.com/support/kbdoc/en-us/000176966

    Power the computer off. Power the computer on. At the Dell logo screen, tap the F12 key several times until you see Preparing one time boot menu in the upper right corner of the screen. At the boot menu, select the device under UEFI BOOT that matches your media type (USB or DVD). Select your keyboard language.

  5. Restore your Computer Using SupportAssist OS Recovery - Dell

    www.dell.com/support/kbdoc/en-us/000177401

    Reset to Factory Settings: This option restores the original factory-installed operating system and software that was shipped with the computer. The local recovery image is available only on consumer platforms such as Alienware, Inspiron, Vostro, and XPS products. Reset and update: This option uses Cloud Restore. It downloads and installs the ...

  6. Reset or Reinstall Windows 11 on Your Dell Computer

    www.dell.com/support/kbdoc/en-us/000192698

    Reinstalls Windows 11 and removes your personal files. Click Start , then type Reset. Select Reset this PC (System Setting). Under Reset this PC, select Get Started. If you select the option to Keep my files. Note any apps or drivers that must be reinstalled after the refresh has completed.

  7. The method to reset the BIOS varies between different computers: Click the Load defaults button. Press the F9 key to load the default settings. Press the Alt + F keys to load the default settings. Press the Esc key and select Save and exit or Exit. Press the Enter key to save all changes and exit the BIOS setup screen.

  8. How to Troubleshoot Dell Laptop Battery Issues

    www.dell.com/support/kbdoc/en-us/000123069

    The laptop battery does not hold a charge. The battery indicator LED does not glow, blinks in a specific pattern, or blinks always. The battery is not recognized, found, or detected by the laptop. The battery charge is stuck at a certain percentage. If you are experiencing one or more AC adapter-related symptoms that are mentioned below, learn ...

  9. How to Resolve Monitor or Laptop Display Issues | Dell US

    www.dell.com/support/contents/en-us/article/product-support/self-support...

    Fix 3: Reconnect the video cable between the monitor and the computer. A poor connection or damaged video cable may cause display issues. Reconnecting the cables can solve the problem. Turn off the computer and the monitor. Unplug the video cable which connects the monitor to the computer. Check the video port on the computer, the monitor, and ...

  10. Restore, Factory Reset or Reinstall Windows 7 on your Dell...

    www.dell.com/support/kbdoc/en-us/000194228

    How to Restore, Reset or Reinstall Windows 7 on your Dell personal computer. When your Operating System stops working correctly, there are ways to get it working again. Select whether Windows 7 starts correctly or not on your computer, for information about how to resolve your issue. Dell recommends backing up your files and data to an external ...

  11. Fix Power Issues When Your Computer Does Not Turn On - Dell

    www.dell.com/support/contents/en-us/article/product-support/self-support...

    Real-time clock (RTC) reset restores the BIOS to factory default settings and resets the date and time. The reset process may restart the laptop several times depending on how it is configured. Note: Real-time clock (RTC) reset is only available on some Alienware, Inspiron, Latitude, Precision, Vostro, and XPS laptops.