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2. Technical Intern Training Program - Wikipedia

   en.wikipedia.org/wiki/Technical_Intern_Training...

   The Technical Intern Training Program (技能実習制度, Ginō Jisshū Seido) is a work training program providing employment opportunities for foreign nationals in Japan. Technical Intern can work for up to five years in Japan: 1 gou (1st year – Basic level), 2 gou (2nd and 3rd year – Intermediate), 3 gou (4th and 5th year – Advanced).

3. Information technology - Wikipedia

   en.wikipedia.org/wiki/Information_technology

   In a business context, the Information Technology Association of America has defined information technology as "the study, design, development, application, implementation, support, or management of computer-based information systems".

4. Remote support - Wikipedia

   en.wikipedia.org/wiki/Remote_support

   Modern day technology enables that any technician using Remote Support is able to assist a customer just like it was physically side-by-side. Technologies and tools like live chat, VoIP [3] and desktop sharing enable a direct intervention in the remote system.

5. Tech Support Comedy - Wikipedia

   en.wikipedia.org/wiki/Tech_Support_Comedy

   Tech Support Comedy, or TSC, was a website dedicated to frustrated tech support workers from all over the world and the customers they deal with constantly. It was created by member Hawk, an ex-Tech Support worker, in March 2000, originally as a web comic, but quickly grew into a bulletin board for reader submissions, and soon added the ability for members to comment on the submissions.

6. Operations support system - Wikipedia

   en.wikipedia.org/wiki/Operations_support_system

   Operations support systems (OSS), operational support systems in British usage, or Operation System (OpS) in NTT [1], [2] are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks).

7. Production support - Wikipedia

   en.wikipedia.org/wiki/Production_Support

   Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...