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Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
ChatGPT is a chatbot and virtual assistant developed by OpenAI and launched on November 30, 2022. Based on large language models (LLMs), it enables users to refine and steer a conversation towards a desired length, format, style, level of detail, and language.
In October 2019, Zendesk disclosed that it was hacked in 2016, resulting in a potential leak of information about customer service agents using Zendesk. [47] In May 2019, Zendesk acquired Montreal-based Smooch, for an undisclosed amount. Smooch provided messaging services on websites for live-chat customer support. [31]
Trained listener support for emotionally distressed people [1] Yes No Yes Yes Yes Yes Yes No Airtime.com: Group live video streaming and instant messaging: Yes Yes Yes Yes Yes Yes Yes No BongaCams: One-way webcam model live video streaming: Yes No Yes Yes Yes No No Yes Chat-Avenue: Adobe Flash and PHP-based chat rooms: Yes Yes Yes Yes Yes No No ...
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities.. It was first launched in 2002 [1] and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A.
YouTube Music is a music streaming service developed by the American video platform YouTube, a subsidiary of Google.The service is designed with a user interface that allows users to explore songs and music videos on YouTube based on genres, playlists, and recommendations.