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Test the sound playback on the computer. Right-click the Volume or speaker icon in the notification area (bottom-right corner) and select Open sound settings. Under Output, click Manage sound devices. Under Output devices, select the correct speaker, and click Test. You must hear an audio jingle. If the audio playback issue persists, go to the ...
Run a full Test - Run a full test to perform a thorough analysis of your Dell computer or tablet. This test runs a stress test on all the hardware devices on your Dell computer or tablet. This test will take approximately 40 minutes or more to complete (Figure 4). Figure 4: Screenshot of the Run Full Test button on the Dell Support website ...
Fix 2: Test the speaker, headphone, or headset. A faulty device can cause audio or sound playback issues. Check if the audio device such as speaker, headphone, or headset is working by following these steps. To test the internal speakers of your Dell laptop, run the SupportAssist audio or sound test. Disconnect the speaker or headphone from ...
Video Resources. This guide helps troubleshoot audio issues on Dell computers by checking default audio devices, running the Wi ... This video provides steps to troubleshoot microphone issues. These include checking for physical damage to aud ... To download Dell drivers, go to Dell Support Drivers and select your Dell computer or enter the ...
If your computer cannot boot into Windows or does not have an active Internet connection, follow these steps to run a diagnostic test. Restart the computer. At the Dell logo, tap the F12 key until One-time Boot Menu appears. Use the arrow keys to select Diagnostics and press the Enter key.
You can try the following suggestions if the audio driver is causing an audio problem on your system: Right-click on the Start button or press Windows + X and select Device Manager. Under Device Manager, expand Sound, video, and game controllers or section where audio devices are listed. Locate your audio device/driver and double-click on it.
Open SupportAssist and click the Troubleshooting tab. Click I want to troubleshoot my PC and then click I want to scan my entire PC. Click Start. A message is displayed prompting you to save your files and close all applications. After you save your files and close all the applications, click OK to run the test.
Turn on your computer. At the Dell logo, press the F12 key several times until the One Time Boot Menu appears. On the boot menu screen, select the Diagnostics option (Figure 1.) Figure 1: One Time Boot Menu. The diagnostic quick test begins (Figure 2.) Figure 2: Diagnostic Quick Test.
Fix 2: Test the microphone or headset. A faulty device can cause audio or sound recording issues. Check if the microphone or headset with a built-in mic is working by following these steps. To test the internal microphone of your Dell laptop, run the SupportAssist microphone test. NOTE: Certain headsets do not have a built-in microphone.
In order to use a headset/microphone combo device on the Latitude laptops, you must disable the internal microphone in Windows sound properties. Press Windows + Q to open the search panel. Type control panel and press Enter. In Control Panel, click Hardware and Sound, and then click Sound. Figure 2: Screenshot of audio properties in Windows.