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You get a text message or email that says you were or will be charged hundreds of dollars to renew your Geek Squad membership. If you want to dispute the charge or cancel your membership, the message says you must call a phone number within 24 hours.
To stop a subscription you’re enrolled in: First, know that you never have to pay for something you didn’t order. If you get it in the mail, you never have to return it. If, somehow, they got your billing info, that unauthorized debiting — a crime.
Avoid Tech Support Refund Scams. If someone calls to offer you a refund for tech support services you paid for, it’s likely a fake refund scam. How does the scam work? The caller will ask if you were happy with the services you got. If you say, “No,” they’ll offer you a refund.
If you come across something you think is a scam, tell the FTC at ReportFraud.ftc.gov or, in Spanish, at ReporteFraude.ftc.gov. And watch Why Report Fraud to learn how your report can help stop scammers.
It seemed to me you were describing what happened to me on Feb.8th: I checked my checking account, and there was a charge I did not make, sent to me from the Geek Squad. They apologized, told me that immediately they would returned the money to me, to check my account again.
How to recognize a fake Geek Squad renewal scam. Scammers are at it again, impersonating well-known businesses and trying to rip people off. This time they’re pretending to be from Geek Squad, Best Buy’s tech support service. Here’s what we’re hearing about the scam and what to do if you see it.
Find out how to recognize a fake Geek Squad renewal scam. Scammers try to trick you into paying for things like fake discounts, bogus giveaways, or non-existent prizes . Scammers make bogus allegations implying you committed a crime but then claim they’ll connect you with someone who’ll help.
Tech support scammers sometimes make false claims that they are associated with legitimate computer companies to make you believe them. The person who calls, or who gives you a toll-free number to call, is a scammer who wants to steal your money.
For college students and parents, paying tuition is often at the top of the to-do list each semester. Imagine getting a call from someone who supposedly works at your school, saying you haven’t paid the bill. They threaten to drop your classes unless you send money right away.
What To Do if You Responded to a Phishing Email. If you think a scammer has your information, like your Social Security, credit card, or bank account number, go to IdentityTheft.gov. There you’ll see the specific steps to take based on the information that you lost.