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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Customer Service Job Description - AOL

    www.aol.com/news/2010-10-15-customer-service-job...

    For premium support please call: 800-290-4726 more ways to reach us. Mail. Sign in. Subscriptions; ... Customer Service Job Description. Christine Rochelle. Updated July 14, 2016 at 9:08 PM.

  4. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.

  5. Software design description - Wikipedia

    en.wikipedia.org/wiki/Software_Design_Description

    A software design description (a.k.a. software design document or SDD; just design document; also Software Design Specification) is a representation of a software design that is to be used for recording design information, addressing various design concerns, and communicating that information to the design’s stakeholders. [1]

  6. List of PDF software - Wikipedia

    en.wikipedia.org/wiki/List_of_PDF_software

    Free ( Mozilla Public License) an Office suite; allows to export (and import, with accuracy limitations) PDF files. Microsoft Word 2013. Proprietary. Desktop software. The 2013 edition of Office allows PDF files to be converted into a format that can be edited. Nitro PDF Reader. Freeware.

  7. Customer engineer - Wikipedia

    en.wikipedia.org/wiki/Customer_engineer

    Customer engineer. A customer engineer ( CE) is a worker whose primary job scope is to provide a service to customers who have signed a contract with the company. Originally, the term was used by IBM, but now customer engineer is also being used by other companies.

  8. Business Model Canvas - Wikipedia

    en.wikipedia.org/wiki/Business_Model_Canvas

    The Business Model Canvas is a strategic management template used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition , [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating ...

  9. List of software that supports Office Open XML - Wikipedia

    en.wikipedia.org/wiki/List_of_software_that...

    The online Thinkfree Office will support Office Open XML spreadsheets and presentation files in the future. WPS Office, presentation 2019 ( Windows, Linux, Android, iOS and Mac) supports Office Open XML. Zoho Show, is an online collaborative presentation software that is compatible with ppt, pps, odp, sxi, pptx, ppsx and potx formats.