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Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Know when your AOL Mail account has been hacked and how to fix it. Find out how you can tell if your account was compromised and what to do to secure it.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Find out how to add or delete a recovery mobile phone number or alternate email address from your AOL account.
Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Fix problems with third-party mail applications If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Reasons AOL deactivates or deletes an account It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again.