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  2. Wikipedia:Contact us - Wikipedia

    en.wikipedia.org/wiki/Wikipedia:Contact_us

    Although Wikipedia was founded by Jimmy Wales, he is not personally responsible for our content. If you have questions about the concept of Wikipedia rather than a specific problem, the About Wikipedia page may help. If you want to ask other users for help with editing or using Wikipedia, stop by the Teahouse, Wikipedia's live help channel, or ...

  3. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...

  4. United Parcel Service - Wikipedia

    en.wikipedia.org/wiki/United_Parcel_Service

    United Parcel Service. United Parcel Service, Inc. ( UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907. [ 1] Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company [ 6] and one of the world's largest shipping couriers.

  5. Customer support - Wikipedia

    en.wikipedia.org/wiki/Customer_support

    Customer Support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1] Regarding technology products such as mobile phones, televisions, computers, software products or ...

  6. AT&T - Wikipedia

    en.wikipedia.org/wiki/AT&T

    AT&T Inc. AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. [ 4] It is the world's third-largest telecommunications company by revenue and the second-largest wireless carrier in the United States behind Verizon but ahead of T-Mobile. [ 5]

  7. Zendesk - Wikipedia

    en.wikipedia.org/wiki/Zendesk

    Zendesk, Inc. Zendesk, Inc. is a Danish-American company headquartered in San Francisco, California. It provides software-as-a-service products related to customer support, sales, and other customer communications. The company was founded in Copenhagen, Denmark, in 2007. Zendesk raised about $86 million in venture capital investments before ...

  8. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The healthcare industry has and continues to use outbound call centre programmes for years to help manage billing, collections, and patient communication. [28] The inbound call centre is a new [when?] and increasingly popular service for many types of healthcare facilities, including large hospitals. Inbound call centres can be outsourced or ...

  9. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [ 1] Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have ...