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Open Journal Systems (OJS) was conceived to facilitate the development of open access, peer-reviewed publishing, providing the technical infrastructure for the presentation of journal articles along with an editorial-management workflow, including article submission, peer-review, and indexing. OJS relies upon individuals fulfilling different ...
Scopus is a scientific abstract and citation database, launched by the academic publisher Elsevier as a competitor to older Web of Science in 2004. [ 1] An ensuing competition between the two databases has been characterized as "intense" and is considered to significantly benefit their users in terms of continuous improvent in coverage, search ...
CiteScore ( CS) of an academic journal is a measure reflecting the yearly average number of citations to recent articles published in that journal. It is produced by Elsevier, based on the citations recorded in the Scopus database. Absolute rankings and percentile ranks are also reported for each journal in a given subject area.
v. t. e. The impact factor ( IF) or journal impact factor ( JIF) of an academic journal is a scientometric index calculated by Clarivate that reflects the yearly mean number of citations of articles published in the last two years in a given journal, as indexed by Clarivate's Web of Science . As a journal-level metric, it is frequently used as ...
Business and economics portal. v. t. e. CRM is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [ 1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which many ...
The Elzevir family operated as booksellers and publishers in the Netherlands; the founder, Lodewijk Elzevir (1542–1617), lived in Leiden and established that business in 1580. As a company logo, Elsevier used the Elzevir family's printer's mark, a tree entwined with a vine and the words Non Solus, which is Latin for "not alone". [ 14]
Google Scholar is a freely accessible web search engine that indexes the full text or metadata of scholarly literature across an array of publishing formats and disciplines. . Released in beta in November 2004, the Google Scholar index includes peer-reviewed online academic journals and books, conference papers, theses and dissertations, preprints, abstracts, technical reports, and other ...
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...