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Thanks for reaching out, user_b8yni3! I'd be more than happy to look into this for you and help in any way I can. In order to get started can you, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page. -- • Click "Sign In" if necessary • Click the "direct ...
To provide some context, I recently discontinued my Xfinity home internet service but retained my Xfinity Mobile account. Since the discontinuation of my home internet service, I have lost access to both my final home services bill and, more critically, the Xfinity Mobile portal.
I have not changed anything on my phone since I last used Xfinity voicemail, about 2 days ago. Now suddenly, when I try to login to my Xfinity voicemail from a *mobile* web browser, I can't g...
I've tried to activate my mycardintel visa debit card I received in the mail, the code it sends to my email is never received, even if I select resend code.
My account is randomly unavailable via mobile app and calls into the xfinity mobile support line are taking me directly to "new customer" service setup for cable/internet.
XFINITY WIFI SECURE NETWORK SSID: XFINITY MOBILE OR XFINITY Xfinity Mobile customers with a device running the minimum supported operating system version will automatically connect to secure Xfinity WiFi hotspots. Xfinity Internet-only customers can auto-connect to the secure Xfinity WiFi hotspots network by following the steps below. There are a few exceptions, which are listed after the steps.
Close your browser and reopen it. Login in to your primary Xfinity account. Go to Billing. Select Xfinity Mobile. Select Statement history. A new page will load. There should be a purple download link called "Download PDF". Click on it. Your statement should display in PDF format in a new window.
Xfinity Mobile support on social media is currently limited, and we only have access to help with general questions. Please contact our Xfinity Mobile support center through any of the following methods for account specific issues: SMS Text Message: 1 (888) 936-4968. Phone: 1 (888) 936-4968. Chat: https://comca.st/3FK2Hzf.
I am trying to update the mobile phone number associated with my xfinity account. To change the number, I am asked to verify the number by having a code sent to my phone and then entering that code to confirm.
Since Xfinity Mobile support is limited for our Digital Care Team via social media, we ask that you reach directly out (by call or text) to our Xfinity Mobile Sales and Service team at 1-888-936-4968 for further assistance with your mobile device.