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We recommend keeping both your email address and mobile phone number up to date so that it’s easier to recover your account if you ever lose access. Learn more about what you can do to keep your account secure.
Report compromised account. If you believe your account has been compromised by another person or a virus, please click the "My account is compromised" button below. We'll help you log back into your account so that you can regain control.
If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.
Recover your Facebook account if you can't access your account email address or mobile phone number. If you think your Facebook account was hacked. Help your friend recover their hacked Facebook account. Impersonation Accounts. How to report a Facebook account or Page that's pretending to be me or someone else.
If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:
We recommend keeping both your email address and mobile phone number up to date so that it's easier to recover your account if you ever lose access. Learn more about what you can do to keep your account secure.
You get an email from Facebook telling you that an email address or mobile phone number was added, or removed, from your account, or that your password was changed, and it wasn’t you. If the email associated with your Facebook account has changed, you can reverse this.
To recover an old account: Go to the profile of the account you'd like to recover. Click below the cover photo. Select Find support or report. Choose Something else, then click Next. Click Recover this account and follow the steps. You can learn more about hacked accounts.
If you picked a security question that you can't answer, you may have the option to go back and select a different question, or try again at another time. If you suspect that someone has hacked your account and changed some of your information, learn what to do.
If your friend is medically incapacitated and unable to use Facebook, we might be able to help you remove their account. If your friend's condition is reversible, we can deactivate the account instead of deleting it.