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A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
A non-disclosure agreement ( NDA ), also known as a confidentiality agreement ( CA ), confidential disclosure agreement ( CDA ), proprietary information agreement ( PIA ), or secrecy agreement ( SA ), is a legal contract or part of a contract between at least two parties that outlines confidential material, knowledge, or information that the ...
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Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [ 9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 9] These services may even be provided at the place in which the customer makes use of ...
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The New York City Taxi and Limousine Commission ( NYC TLC) is an agency of the New York City government that licenses and regulates the medallion taxis and for-hire vehicle industries, including app-based companies such as Uber and Lyft. [1] [2] The TLC's regulatory landscape includes medallion (yellow) taxicabs, green or Boro taxicabs, black ...
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