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This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
In Indonesia, state-owned enterprises ( Indonesian: Badan Usaha Milik Negara (BUMN)) play an important role in the national economy. Their roles includes contributor for national economy growth, providing goods or services which are not covered by private company, employment provider, providing support guidance to small and medium businesses ...
PT Perusahaan Listrik Negara (Persero) ( lit. 'State Electricity Company', abbreviated as PLN) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015. [ 2][ 3] It was included in the Fortune Global ...
For premium support please call: 800-290-4726 more ways to ... tools allowed the company to provide customer service that was in some ways better received by Klarna users than human customer service.
www.astra.co.id. Astra International is an Indonesian conglomerate [ 1] controlled by Jardine Matheson. It was founded in 1957 by Tjia Kian Tie, Liem Pen Hong with the name of PT Astra International Incorporated. [ 2] It is Southeast Asia's largest independent automotive group. Operating predominantly in Indonesia, it is a provider of a full ...
Malaysia Madani (English: Civilised Malaysia) [ 1] is a policy framework and government slogan introduced by the administration led by the 10th Prime Minister, Anwar Ibrahim. [ 2] The concept focuses mainly on good governance, sustainable development and racial harmony in the country. [ 3]
The Korean Wave or Hallyu ( Korean : 한류; Hanja : 韓流; RR : Hallyu; lit. Flow/Wave of Korea; listen ⓘ) is a cultural phenomenon in which the global popularity of South Korean popular culture has dramatically risen since the 1990s. Worldwide interest in Korean culture has been led primarily by the spread of K-pop, K-dramas and films ...
Encyclopedia. An encyclopedia ( American English) or encyclopaedia ( British English) [1] is a reference work or compendium providing summaries of knowledge, either general or special, in a particular field or discipline. [2] [3] Encyclopedias are divided into articles or entries that are arranged alphabetically by article name [4] or by ...