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Journal of Service Research. The Journal of Service Research is a quarterly peer-reviewed academic journal that covers the field of business studies. The current editor-in-chief is Ming-Hui Huang ( National Taiwan University ). The journal was established by Roland Rust ( University of Maryland) in 1998 and is published by SAGE Publications.
Scopus is a scientific abstract and citation database, launched by the academic publisher Elsevier as a competitor to older Web of Science in 2004. [1] An ensuing competition between the two databases has been characterized as "intense" and is considered to significantly benefit their users in terms of continuous improvent in coverage, search/analysis capabilities, but not in price.
The Social Science Research Network ( SSRN) is a repository for preprints devoted to the rapid dissemination of scholarly research in the social sciences, humanities, life sciences, and health sciences, among others. Elsevier bought SSRN from Social Science Electronic Publishing Inc. in May 2016. [ 1] It is not an electronic journal, but rather ...
This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [15]
JPMorgan's commercial banking business generated $15.5 billion in revenue last year, a 35% year-over-year gain, and it posted $3.9 billion in the first quarter of 2024, a 12.5% increase from the ...
July 23, 2024 at 5:22 PM. UNITED NATIONS (AP) — The U.N. envoy for Yemen warned Tuesday that recent developments in the Red Sea, Israel and inside the country “show the real danger of a ...
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Google Scholar is a freely accessible web search engine that indexes the full text or metadata of scholarly literature across an array of publishing formats and disciplines. . Released in beta in November 2004, the Google Scholar index includes peer-reviewed online academic journals and books, conference papers, theses and dissertations, preprints, abstracts, technical reports, and other ...